Frequently asked questions
What payment methods do you accept?
We currently accept the following methods of payment:
Where is my order notification?
After placing an order a notification will be sent to the email you provided when placing the order.
How do I contact customer service?
You may contact us via the contact us page or e-mail. The address is: firstname.lastname@example.org. Emails are responded to Mon-Fri. At The Cozy Spot, we always put the customer first, you can expect a response within 2 business days.
Are there any coupon codes and if so where can we find them?
This store does have coupon codes and you can find them on our instagram page @the_cozyspot .
Where do you ship to and how does shipping work?
Please visit our shipping page for more information.
How do I check what size I need?
Our size guides can be found on the individual product page and will state measurements in inches or centimeters.
Will out-of-stock items come back?
We make every effort to keep our website as up-to-date as possible, however many product lines are fast moving and in limited supply, and some sizes may run out and therefore they will no longer be available. But the stock is typically renewed by the next week.